Store Policies & Legal Information
At Home Luxury USA, we are committed to providing a transparent, secure, and seamless shopping experience for all of our customers. This page contains links to our store policies, terms, and important legal information to ensure your rights are protected and that our operations adhere to all applicable regulations. We encourage all customers to review these policies to understand their rights and responsibilities when engaging with our website, making a purchase, or interacting with our services.
Our policies cover everything from product warranties and returns to our data privacy practices. Whether you are a consumer, a trade professional, or a gift card recipient, we have detailed policies in place to ensure that your experience with Home Luxury USA is backed by a clear understanding of our terms.
For your convenience, please navigate to the relevant sections below to learn more about each of our policies.
Accessibility Policy
Last updated: September 20, 2024
At Home Luxury USA, we are committed to making our website accessible to all users, including individuals with disabilities. Our goal is to ensure that our website aligns with Level AA of the Web Content Accessibility Guidelines (WCAG 2.1), which focus on four key principles:
- Perceivable: Ensuring that information and user interface components are presented in ways users can perceive.
- Operable: Making sure that user interface components and navigation are operable by all.
- Understandable: Ensuring content and operation are easy to understand.
- Robust: Ensuring content is compatible with various assistive technologies.
Accessibility Efforts
We take the following measures to ensure that our website is accessible:
- Internal Policies: Accessibility is integrated into our internal processes.
- Employee Training: We provide continuous training on accessibility best practices.
- Procurement Practices: We ensure that all digital tools and services we use are compatible with accessibility standards.
- Clear Responsibilities: Defined targets and responsibilities exist to ensure accountability.
- Accessibility Assurance: We conduct regular audits and testing to maintain our accessibility standards.
Continuous Improvement
We are always working to improve the accessibility of our website. If you encounter any issues or have suggestions for how we can enhance accessibility, please contact us:
- Phone: 1-833-374-6446
- Email: support@homeluxuryusa.com
- Mailing Address: 850 Euclid Avenue, Ste 819 #2581, Cleveland, OH, 44114, US.
Please include details about the page or URL where you experienced issues and describe the specific problem(s). We aim to respond to feedback within 5 business days.
